GameAnalytics

For issues or assistance, please click here to contact Support

analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED

Hello! I'm making a game for Telegram app using Unity WebGL. So I managed to launch GameAnalytics (i see active user) but events don't send. Browser console show me that error analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED I can't directly download .js file from https://cdn.gameanalytics.com/ Can you please help with it? What me to do?

Issue with Missing MaxSdkCallbacks.CrossPromo in Latest GameAnalytics SDK

Hello GameAnalytics Support Team, I am currently integrating the latest versions of GameAnalytics SDK and Applovin in my project. However, I’ve encountered an issue where the GameAnalytics SDK attempts to call MaxSdkCallbacks.CrossPromo, but this callback seems to be missing from the SDK. As a result, my application fails to function properly. Could you please provide assistance or suggest a workaround for this issue? Thank you in advance for your help.

under review

No events or verbose logs in Unreal Engine 5 built from source

We have UE5.0 from p4 scc, and build the project with UBT. First, I tried adding the GA plugin from source using the Github link, but failed at integrating it. It didn't have a .plugin file, and I didn't spent much more time trying to tweak things. The documentation needs to be more complete, or else something needs to be updated) Second, I installed UE5 from Epic Games launcher, and installed the GA plugin from the marketplace, THEN copied it out of the installation, into a path within Engine Plugins. This appeared to work, and I was able to call it from cpp (I added a dependency in the build.cs) Configured the GA plugin to be used in the .ini. Also could see plugin settings, and also installed the analytics blueprint library successfully Tried MANY permutations of manually calling startSession in native, of the analytics ?Blueprint library start session, of not using start session, of making calls to design event, setting blueprint setting to true or false for manual sessions, etc etc... but NO EVENTS LOG Enabled both logging options, but only see the standard logs, no verbose logs. Logs don't show errors, and just blankly show the plugin methods being called.... I've run out of things to try, please help! Thank you!

Crash with "sendEventsInArray" in Unreal 4.27 on Android / Quest device

iOS SDK crash at launch

Create a new swift project Import GameAnalytics.xcframework 4.10.2 to the project add dependencies AppTrackingTransparency.framework (only required for XCode 12 and higher) AdSupport.framework SystemConfiguration.framework libsqlite3.tbd libz.tbd In the “Build Settings” section add the following to “Other Linker Flags”: -lC++ Init SDK as Doc says: func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool { // ... other code from your project ... // Enable implementation log (disable in production) GameAnalytics.setEnabledInfoLog(true) GameAnalytics.setEnabledVerboseLog(true) // Set build version GameAnalytics.configureBuild("1.0.0") // Set available virtual currencies and item types GameAnalytics.configureAvailableResourceCurrencies(["gems", "gold"]) GameAnalytics.configureAvailableResourceItemTypes(["boost", "lives"]) // Set available custom dimensions GameAnalytics.configureAvailableCustomDimensions01(["ninja", "samurai"]) GameAnalytics.configureAvailableCustomDimensions02(["whale", "dolphin"]) GameAnalytics.configureAvailableCustomDimensions03(["horde", "alliance"]) // Initialize GameAnalytics.initialize(withGameKey: "your_key", gameSecret: "your_Secret") return true } Here is the log: Info/GA/Analytics: Info logging enabled Info/GA/Analytics: Verbose logging enabled Info/GA/Analytics: Set build version: __NSCFConstantString crash at #0 0x0000000180086a08 in objc_opt_respondsToSelector () Thread 2: EXC_BAD_ACCESS (code=1, address=0x1ec41f6) libobjc.A.dylib`objc_opt_respondsToSelector: 0x1800869f4 <+0>: cbz x0, 0x180086a18 ; <+36> 0x1800869f8 <+4>: mov x8, x1 0x1800869fc <+8>: tbnz x0, #0x3f, 0x180086a1c ; <+40> 0x180086a00 <+12>: ldr x9, [x0] 0x180086a04 <+16>: and x2, x9, #0x7ffffffffffff8 -> 0x180086a08 <+20>: ldrsh w9, [x2, #0x1e] 0x180086a0c <+24>: tbz w9, #0x1f, 0x180086a50 ; <+92> 0x180086a10 <+28>: mov x1, x8 0x180086a14 <+32>: b 0x1800625f4 ; class_respondsToSelector_inst 0x180086a18 <+36>: ret 0x180086a1c <+40>: adrp x9, 443242 0x180086a20 <+44>: add x9, x9, #0xa00 ; objc_debug_taggedpointer_classes 0x180086a24 <+48>: and x10, x0, #0x7 0x180086a28 <+52>: ldr x2, [x9, x10, lsl #3] 0x180086a2c <+56>: adrp x9, 443242 0x180086a30 <+60>: add x9, x9, #0x170 ; (void *)0x00000001ec3f0120: __NSUnrecognizedTaggedPointer 0x180086a34 <+64>: cmp x2, x9 0x180086a38 <+68>: b.ne 0x180086a08 ; <+20> 0x180086a3c <+72>: ubfx x9, x0, #55, #8 0x180086a40 <+76>: adrp x10, 443242 0x180086a44 <+80>: add x10, x10, #0x200 ; objc_debug_taggedpointer_ext_classes 0x180086a48 <+84>: ldr x2, [x10, x9, lsl #3] 0x180086a4c <+88>: b 0x180086a08 ; <+20> 0x180086a50 <+92>: adrp x9, 395193 0x180086a54 <+96>: add x1, x9, #0xfb0 0x180086a58 <+100>: mov x2, x8 0x180086a5c <+104>: b 0x18005f000 ; objc_msgSend

about userID

When we use GameAnalytics on a hybird game. We notice that the userID are changed after we remove the app and reinstalled and we want to know how to fix the userID Besides this, we are using Facebook and Google as the login method and when the player log out the game, we wil generate a new ingame userID for the player, we notice that on GameAnalytic, the userid are alway the same no matter we are login or log out, we wonder how we can seperate the acount in different userID?

安卓真机初始化时出现IOException: Read-only file system问题

Does iOS SDK also support visionOS

My teammates has just tried the iOS SDK and he said it can't be used on visionOS; could you please confirm this? How can we integrate GA into a visionOS app?

Fyber SDK Integration

The signature for OnRequestStart in Fyber.BannerListener, Fyber.InterstitialListener and Fyber.RewardedListener has changed to public void OnRequestStart(string placementId, string requestId)

Unity SDK Class Not found issue

in progress

→